Torus Group Corporate Plan 2021-2026

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Growing Stronger
CommunitiesCommunities

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In 2021, our mission of

Growing
Stronger
CommunitiesCommunities

has never been more relevant.

Growing Strong Communities

The world has changed, and we need to respond. The future is unpredictable, and we need to be ready; to support our tenants and residents, our communities, our partners, our region and our people.

Download the Steve Coffey
video transcript
Steve Coggey
Steve Coffey Group CEO
 
Graham Burgess
Graham Burgess Chair

In times of challenge, our region pulls together. So, at its heart, our new five-year Corporate Plan sets out the role we’re determined to play to help our region and the people who live and work here build back stronger, better and more resilient than ever.

Download the Graham Burgess
video transcript

Homes &
Community

As a a growth and regeneration group, we are rooted in our heartlands of Warrington, St Helens and Liverpool

We are the North West’s largest provider of affordable homes, and homes remain at the heart of what we do

But so are the people who live in them

Our offer starts with a good home, but embraces so much more...

Tackling Social Issues

Tackling Social
Issues

Bringing People Together

Bringing People
Together

Supporting People into Employment

Supporting People
into Employment

Improving Skills

Improving
Skills

Raising Aspiration

Raising
aspiration

Investing in our homes

Investing in
our homes

Building new homes and greener communities

Building new
homes and greener
communities

Using technology and innovation to create smarter, more sustainable neighbourhoods

Using technology and
innovation to create
smarter, more sustainable
neighbourhoods

This and so much more is our focus.
This helps grow stronger communities.
And this is why our investment in our
communities isn’t just financial,
it’s emotional.

So what do we mean by a stronger community?

At Torus, six essential themes help to shape everything we do.

A stronger community is...

Safe

Everything starts with safety, both in the home and in our neighbourhoods. We will strive to support communities to be and to feel safe.

Healthy

Places that support healthy behaviours and choices help residents to thrive and fulfil their potential, both now and in the future.

Inclusive

Reflecting and responding to the changing needs of our diverse, multi-generational communities is integral to our mission.

Connected

Effective digital and human connections are an essential part of individual and community resilience and link people with opportunity.

Sustainable

Solutions that enhance local environments and economies will support stronger communities - today and tomorrow.

Aspirational

Strong communities are places where people can grow to reach their full potential, whether that’s through independent living, moving on, moving up or striving to move forwards.

Making change
happen

Four waysFour ways we make change happen

We have four strategic focuses that are the cornerstone of how we do things. Explore them below.

Investment

We will invest in communities, in new and existing homes, and in our people, business infrastructure, supply chains, partnerships and services.

Investment

Resilience

Our activities will focus on increasing the resilience of communities in our heartland areas and within our own business operations.

Resilience

Intelligence

Putting intelligence at the heart of our business, we will use data, insight and experience to drive decision-making. Intelligence will help us learn, adapt and evolve.

Intelligence

Influence

We will maximise our influence at community, regional and national levels and develop strategic partnerships to deliver change intelligently and effectively.

Influence

Torus
at work

Supported by our Corporate Core, the Torus operating model works to build communities that are safer, more sustainable and stronger.

Here's how:

 
01

Torus Landlord Services

  • We listen to the needs of people living in our communities
  • We flex our services in line with changing demand
  • We invest to make our homes safer, greener and more efficient
 
02

Torus Developments

  • We build, regenerate and transform places
  • We build greener, healthier, more sustainable homes
  • We use local supply chains and unlock growth
 
03

Torus Foundation

  • We unlock employment and training opportunities, improve health and wellbeing, and build financial and digital inclusion
  • We connect communities through innovation and technology
  • We work with partners and stakeholders to drive change
 
04

HMS

  • We repair, maintain and build 1000s of homes
  • We upskill our workforce and create jobs for local people
  • We reinvest profit into local, purpose driven projects

Measuring
our performance

Effective processes for monitoring, reviewing and reporting on our Corporate Plan goals means we’re always clear on our priorities and how we are delivering them.

We will do this by...

Strategy &
Policy Framework

Defining our five-year goals

Operational
Plans

Creating annual delivery actions and targets.

Performance
Management

Maintaining a comprehensive suite of KPIs

Outcomes
Framework

Evaluating the impact of our activities across communities

Monitoring &
Review

Ensuring we remain on track to meet our priorities

Reporting

Maintaining the highest levels of
transparency and accountability

Tracking

Tracking, monitoring and evaluating our activities is key to managing our projects and measuring the effectiveness of our impact. But it also provides critical opportunities to learn, to adapt and to enhance our future activities.

Rome wasn’t built in a day, and our communities won’t become stronger overnight. They’ll be built over time, through commitment, collaboration and consistent, responsive, sustained action. This is what our communities need now. This what Torus is determined to deliver.

Some of our year-one

Pledges